Data Processing

Data Processing Policy – My HP Mart

Effective Date: 2025
Website: www.myhpmart.in

At My HP Mart, we value your privacy and are committed to processing personal data responsibly, lawfully, and transparently. This Data Processing Policy outlines how we collect, use, store, and protect your data when you use our services.

1. Definition of Personal Data

"Personal Data" refers to any information that identifies you as an individual, such as:

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Delivery address
  
  

• Payment information
  
  

• IP address or device ID
  
  

2. Purpose of Data Processing

We process personal data for the following reasons:

• Order Fulfillment: To process, pack, and deliver your purchases
  
  

• Customer Support: To respond to queries, complaints, or service requests
  
  

• User Experience: To personalize your experience on our website
  
  

• Marketing: To send updates, promotions, or newsletters (only with your consent)
  
  

• Compliance: To meet legal and regulatory obligations
  
  

3. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Your consent
  
  

• The performance of a contract (e.g., order processing)
  
  

• Legal obligations
  
  

• Our legitimate business interests (e.g., fraud prevention, service improvements)
  
  

4. Data Storage & Retention

• We store your data securely on encrypted systems.
  
  

• Data is retained only for as long as necessary to fulfill the purpose it was collected for, or as required by applicable law.
  
  

• Once data is no longer needed, it is deleted or anonymized.
  
  

5. Third-Party Processors

We may share data with trusted third parties strictly for business operations, such as:

• Payment processors
  
  

• Delivery/courier services
  
  

• Cloud storage providers
  
  

• Analytics and marketing services
  
  

These partners are required to process data in compliance with our privacy and security standards.

6. Your Data Rights

As a user, you have the right to:

• Access your personal data
  
  

• Correct inaccurate or outdated data
  
  

• Request data deletion (subject to legal obligations)
  
  

• Object to or restrict processing
  
  

• Withdraw consent at any time
  
  

You can exercise these rights by contacting us.

7. Data Security Measures

We apply industry-standard security practices to protect your data, including:

• SSL encryption
  
  

• Firewall and anti-malware protection
  
  

• Access control and authentication protocols
  
  

📩 Contact for Data Requests

To raise a data-related request, please contact us:

• 📧 Email (Support): support@myhpmart.in
  
  

• 📬 Gmail: myhpmart@gmail.com
  
  

• 📞 Phone/WhatsApp: 9857287800